CLOSE SEARCHING
SIGN IN
BAG
Your bag is empty yet.

Russia
Select shipping destination and language.
Official Online Store
Contact Us
RETURN AND EXCHANGE

Our Return and Change Policy

 

Change:

  • Product change is not possible for orders placed from abroad through our Internet Store. In case of the orders placed from abroad, any customs expenses to arise shall be met by the buyer.
  • Our stores in the relevant country do not accept products to be returned or changed.

 

Return:

  • You can return the unused products in your order  (bought from as shown websites below) within 30 days subject to the following conditions
  • The customer must pay the shipping cost, duty and all the other costs possible to arise during the return process, and return the product together with its invoice. The products returned without their invoice are not accepted.
  • After the product has been delivered to the return address, it is checked to see whether it is unused or not. If the product is acknowledged to be unused, the amount you paid is refunded to you through the same way; and you are informed via email sent to your email address registered in our system.
  • Any perfume, lotion or deodorant that may leave a trace and strong smell should not be applied on the products to be returned.
  • In case of the commodities whose protective elements such as package, tape, seal, pack have been opened after the delivery, the products that are unsuitable to return in terms of health and hygiene.
  • Products mixed with other products after delivery and cannot be separated from them due to their natures.
  • If the protective elements such as package, tape, seal, pack have been opened after the delivery of the product, books, digital contents and computer consumables offered in physical environment.
  • The repayment of your returned product will be made within maximum 15 business days following the date of delivery of the returned product to us. You will be notified with an e-mail when the products arrive at our return address. In order to receive information about repayment, you can sign in our website "as shown websites below" and use "send a message" - "issues about orders" title under "my account" page.

The products to be returned must be sent to below given address:

AYDINLI HAZIR GİYİM SANAYİ ve TİC.A.Ş. E-Ticaret Deposu
MİMAR SİNAN, ESKİ LONDRA ASFALTI NO:92/1F BÜYÜKÇEKMECE-İSTANBUL - TURKEY

 

PRODUCT SHIPMENT AND DELIVERY PROCESSES

After the approval of your order, you can display your orders, obtain information about their current status and track the cargo, after they have been given to the cargo company, through "My Account" link.

  • The orders given online through our website are checked at certain hours each day periodically within the period indicated in the order form. The orders given after 08.00 a.m. are processed in the next day for Turkish time.
  • Your orders are delivered within 10 - 12 days. The delivery periods for the addresses out of city centers may differ according to delivery address.
  • We would like to inform you that your orders may be delivered later than expected during discount and promotion periods because of increasing demand.
  • Deliveries can be made, if the ordered product is available in stock and price of the product is paid.
  • If any package being shipped is subject to duty, this duty shall be paid by the customer. In the event that the customer does not pay the duty for a package that is subject to duty, the firm shall not refund the customer the price collected in consequence of her/his order.

Websites:


Russia

ru.uspoloassn.com

BAE

ae.uspoloassn.com

Saudi Arabia

sa.uspoloassn.com

Egypt

eg.uspoloassn.com

Romania

ro.uspoloassn.com

Ukraine

ua.uspoloassn.com

Iran

ir.uspoloassn.com

Czech Republic

cz.uspoloassn.com

Poland

pl.uspoloassn.com

Kazakhistan

kz.uspoloassn.com

Hungary

hu.uspoloassn.com

Slovakia

sk.uspoloassn.com

Croatia

hr.uspoloassn.com

Bosnia and Herzegovina

ba.uspoloassn.com

Bulgaria

bg.uspoloassn.com

Azerbaijan

az.uspoloassn.com

Morocco

ma.uspoloassn.com

Lebanon

lb.uspoloassn.com